Mobile / Sports
kc9906 is clear about what data we collect from your account, how we use it, and the choices you have over it. This policy applies to your account activity, wallet records and any contact you make with our support team — and your access to any part of this platform depends on your local law and eligible region.
When you open an account with us, we collect the details you provide during registration — your name, contact number, email address and any payment method you link, such as bKash or Upay. We also record transaction references connected to your wallet activity so that your account history stays accurate and retrievable. Beyond registration data, we collect device and session information each time you access the lobby: the type of device you use, your browser session identifiers and the pages you navigate. This helps us keep the account experience consistent whether you switch from mobile to desktop. We do not sell your personal data to third parties. Data shared with payment processors — for example, when you initiate a bKash deposit — is governed by those processors' own policies and is limited to what is necessary to complete the transaction. We retain account records for as long as your account remains active, and for a period afterward as required by the applicable rules in your jurisdiction. Use of this platform, and the rights available to you under this policy, depend on local law and the eligible regions we serve.
Not every service connected to your account session falls under this single policy. Understanding the boundary helps you know where to direct a question about your data. Four distinct areas are outlined below — what we cover directly, and what sits outside our control.
Login records, session tokens and the device identifiers linked to your account fall fully within this policy. If you want to review what we hold about your account access history, the process is described in the Rights section below.
Transaction references for bKash and Upay deposits appear in your account wallet log. We hold the reference data; the payment processor holds the underlying transfer record. Queries about a specific transfer amount or timing go to that processor directly.
Game content, lobby navigation and promotional notices are operational data, not personal data. This policy does not govern how game content is displayed or how studio titles are surfaced — those are platform decisions separate from your personal records.
Links to payment processors, game studios such as or , and any external page you reach from our lobby are outside the scope of this policy. Each third party operates under its own data terms; we cannot make commitments on their behalf.
You have the right to ask us what personal data we hold about your account, and to request a correction if any of it is inaccurate. The most direct route is through the account settings page, where you can update your registered contact number, email address and linked payment method details yourself. For records you cannot edit directly — such as historical transaction references tied to a bKash or Upay deposit — you can raise a data query through our published support route and we will identify what we hold and how to address your request. If you believe data is being held beyond the retention period that applies in your region, you can request a review. We aim to acknowledge every data request we receive and direct it to the right internal team. The process may take longer depending on the nature of the request and the rules that apply in your jurisdiction; we will keep you informed at each step.
Open your account settings to see the personal details currently registered. Contact support for transaction references and session data not visible in the settings page.
Update your contact number, email or linked wallet method directly in account settings. For fields that require verification, follow the identity confirmation steps shown on that page.
Send your query through our published support contact. Describe the specific record or data type you are asking about so we can direct it accurately within our team.
If you think data is held beyond the period allowed under your local rules, submit a written request via our support route. We will confirm what retention rules apply and what action is available.
All privacy-related questions should come through one of the contact routes we publish on this site. We do not accept data requests through social media comments or third-party platforms — only through the channels listed below, so we can verify your identity against your account before acting on any request.
Log in and use the support section inside your account to submit a privacy question. This route lets us match your request to your verified account record without asking you to share sensitive details in an open channel.
Send your privacy query to the support email address published in our contact page. Include your registered account identifier so the team can locate your record. Do not send wallet PINs or passwords by email.
The live chat route on kc9906 connects you with the support team during published operating hours. Use it for initial questions about this policy or to find out which contact route fits your specific data request.
We use standard technical measures to protect the data we hold about your account. Sessions are managed with encrypted identifiers and we do not store payment credentials such as your full bKash account number in a recoverable form on our platform — only the transaction reference needed to reconcile your account wallet.
We use session cookies to keep you logged in across pages during a single visit, and preference cookies to remember your lobby settings. You can clear cookies through your browser settings; doing so will end your current session and reset any saved preferences.
Account records are kept for as long as your account is active. After closure, we retain only what the applicable rules in your jurisdiction require. Records linked to bKash or Upay transactions follow the retention period set by those rules.
We recommend you use a unique password for your kc9906 account and do not share login details with anyone. If you notice account activity you do not recognise, use the support portal immediately so we can investigate and secure the record.
When this policy changes in a material way, we post the updated version on this page with a revised effective date. Continuing to use the platform after a change is published means you have seen the updated terms. You can always return to this page to check the current version.
The questions below cover what we get asked most about how kc9906 handles account data, wallet records and contact information. If your question is not here, reach us through the support routes listed in the contact section above.
We collect the name, contact number and email address you enter during registration, along with the payment method reference you link — for example a bKash or Upay wallet identifier. We also record device and session data each time you access the lobby to keep your account consistent across devices.
We do not sell your data. We share only what is necessary with payment processors — like the reference needed to process a bKash deposit — and with game content studios for session management. Each third party operates under its own data terms, which we cannot govern on their behalf.
We keep records for the period required by the rules that apply in your jurisdiction after account closure. Transaction references tied to bKash or Upay wallet activity follow the same retention period. You can ask us through the support portal what specific period applies to your record.
Yes. Open your account settings page to edit your registered contact number, email and linked wallet details. For records tied to transaction history that are not editable in settings, raise a data correction request through our published support route and describe the specific record you want corrected.
Send a data access request through the account support portal or the email contact listed on our contact page. Include your registered account identifier so the team can locate your record accurately. We will acknowledge the request and tell you what we hold and in what form.
Your rights and our obligations under this policy depend on local law and the eligible regions we serve. Access to the platform and the data rights available to you are subject to the rules that apply in your location. We recommend reviewing this policy alongside the terms of use published on this site.