Mobile / Sports
kc9906 operates under a defined set of terms that govern how your account, transactions and access to our lobby work. Whether you use bKash, Upay or any other supported method, these terms set out your rights and our obligations — and access to our platform depends on your local law and eligible regions.
Our terms are written to reflect the realities of operating a casino lobby for Bangladesh. Access to our platform — including live tables, slot rooms and the sportsbook — is conditional on whether use is permitted under the laws of your region. We do not make eligibility decisions on your behalf; that responsibility sits with you as the account holder. When you complete a bKash deposit or an Upay transfer through your account wallet, those transactions are subject to the payment terms shown at the point of action in your account. We do not override or modify the terms set by those payment rails. Our policy covers what happens inside your kc9906 account: how records are kept, how disputes are raised and how account data is handled. It does not extend to the networks operated by bKash or Upay themselves. If a conflict arises between our terms and a third-party payment provider's terms, the provider's terms govern that specific transaction. We update our policy when our platform changes in a material way, and the current version is always the one shown on this page.
bKash deposits and withdrawals processed through your account wallet are subject to bKash's own network terms alongside ours.
Upay transfers follow Upay's published conditions. Our terms cover the account record of that transfer, not the transfer network itself.
Access depends on local law. We do not confirm eligibility for any specific location; check your local rules before opening an account.
When we change these terms in a material way, the updated version replaces the previous one on this page. Continued use of your account means you accept the current version.
Not everything connected to your experience on kc9906 falls under our direct policy. Understanding the boundary helps you know where to raise a question and who can resolve it.
Login, account creation, session management and account closure are fully within our policy scope. Raise any access issue through our support route.
The record of a bKash or Upay transaction in your account wallet is covered. The payment network's own processing rules sit outside our policy boundary.
Game availability, lobby layout, odds display and promotional notices on kc9906 are within scope. We are responsible for what we publish on our own pages.
Payment processors, game studios and any external link you follow from our site operate under their own terms. Our policy does not extend to those services.
Your account gives you several concrete ways to act on your rights without needing to contact us first. Log in and open the account section to see your transaction history, including every bKash and Upay movement recorded against your wallet. If a detail looks wrong — a name, a contact address, a payment reference — you can submit a correction request directly from the account settings page. For questions that go beyond what the account panel shows, our support route is the right path. We aim to acknowledge policy questions through the contact route shown in the support section of this page. If you want to close your account and request that we remove your data, that request also goes through the same support channel. We handle each request against the record held in your account, so having your account details ready will help us respond accurately.
Open the transaction history in your account to see every deposit, withdrawal and wallet movement, including bKash and Upay entries.
Submit a correction for any account detail — name, contact, payment reference — through the account settings page shown after login.
Use the support contact route on this page for any question about how our terms apply to your account or a specific transaction.
Account closure and data removal requests are handled through our support channel. Have your account details ready when you write to us.
For any question about these terms, your account rights or a specific transaction record, use the contact routes published on our site. We do not handle policy questions through game chat or lobby notices.
Open a support request from the account panel after login. This is the primary route for transaction disputes and account correction requests.
Send policy questions to the email address listed on our contact page. Include your account reference so we can locate your record.
Our help centre covers common policy questions about account access, wallet records and eligibility. Check there before raising a direct request.
We hold account data only for as long as it is needed to operate your account and meet our obligations. Transaction records — including bKash and Upay wallet entries — are retained for the period required by our operating terms, after which they are removed from active systems. Cookies on our site are used to keep your session active and to remember your lobby preferences; you can manage cookie settings through your browser. Account security relies on the login credentials you set; we do not store your payment PIN or wallet password. If you believe your account has been accessed without your permission, contact us immediately through the support route on this page.
We keep account and transaction records for the period our terms require. After that period, records are removed from active systems on a scheduled basis.
Cookies maintain your session and lobby preferences. Manage them through your browser settings at any time without affecting your account data.
Your login credentials protect your account. We do not hold your bKash or Upay PIN. Report any unauthorised access through our support contact route.
To update stored data or request removal, use the account settings page or contact us via the email route listed on our contact page.
These are the questions we hear most often about how our policy works in practice.
Access to our platform depends on the laws of your region. We do not confirm eligibility for any specific location. It is your responsibility to check whether using our platform is permitted under your local law before opening or continuing to use an account.
The current version of our terms is always on this page. Log in to your account and open the account section to see the terms accepted at the time you registered, alongside any updates applied since then.
Go to account settings after login and submit a correction for the detail that needs changing — name, contact address or payment reference. If the field is not editable there, raise it through our support contact route with your account reference included.
The record of the transaction in your account wallet is our responsibility. Open a support request from the account panel and include the transaction reference. For issues with the bKash or Upay network itself, contact those providers directly using their published support routes.
We retain account and transaction data for the period set out in our operating terms. After that period, records are removed from active systems. To ask about the specific retention period for your account, contact us through the email route on our contact page.
Send a closure and data removal request through our support channel — either the account panel route or the email address on our contact page. Have your account reference ready. We process each request against the record held in your account.